{"id":29,"date":"2021-10-19T03:52:06","date_gmt":"2021-10-19T03:52:06","guid":{"rendered":"https:\/\/hara.thembaydev.com\/?page_id=29"},"modified":"2025-01-06T08:44:50","modified_gmt":"2025-01-06T08:44:50","slug":"faq","status":"publish","type":"page","link":"https:\/\/fragrafloret.com\/ar\/faq\/","title":{"rendered":"\u0623\u0633\u0626\u0644\u0629 \u0648\u0623\u062c\u0648\u0628\u0629"},"content":{"rendered":"
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\r\n \r\n \r\n\r\n\t\t\t\t\t\t\t\t\tFrequently Asked Questions<\/span>\r\n\t\t\t\t\t \t\r\n\r\n \r\n <\/i>\r\n\t\t\t<\/h3>\r\n <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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How can I place an order at Fragra Floret?<\/p>

If you have already made up your mind and want to purchase one our products, then you can easily purchase it in few clicks.
Go to your product\u2019s page and click on \u201cAdd to Cart\u201d, where you will be redirected to your cart and you will have the choice to whether \u201cContinue Shopping\u201d or \u201cProceed to checkout\u201d if you are done shopping.<\/p>

Choose your desired payment method, confirm the order, and click on checkout. Stay relaxed and we will take care of the rest!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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How can I return an item?<\/div>

You can visit our Shipping & Returns page, where you will find everything you need to know about returning and exchanging products.<\/p><\/div><\/div>

What is return notice period?<\/div>

We provide our customers with a 14-days notice period for returns. Please note that the items must be in the original packaging and must be unused. For more details, please visit our Shipping & Returns page, where you will find everything you need to know about Returning and exchanging products.<\/p><\/div><\/div>

Do I get a refund? Do I get my money back?<\/div>

You can contact us in case you want a refund and it has to be within 14 days from your purchase. For more details, please visit our Shipping & Returns page, where you will find everything you need to know about returning and exchanging products.<\/p><\/div><\/div>

How long does a return exchange refund take?<\/div>

The sooner you inform us that you want to initiate a return process the better! For more details, please visit our Shipping & Returns page, where you will find everything you need to know about Returning and exchanging products.<\/p><\/div><\/div>

I have changed my mind. Can I still cancel an order before I receive the item?<\/div>

At Arabian Oud, the most important for us is that you feel comfortable buying the items you really want. If you want to cancel an order, the rule is that the sooner you inform us the better! Cancellations depend on whether your order has been shipped or not. Usually, this happens within two-business day. Hence, we give you the possibility to cancel your order at a very early stage. If this is the case, please send us a request through the Contact Us and we will take care of everything!

However, if your order has been shipped we would not be able to cancel it. At that point your next best option is to return the item if you aren\u2019t satisfied with it.

For more details, please visit our Shipping & Returns page, where you will find everything you need to know about Returning and exchanging products.<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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What are the payment methods you accept?<\/p>

Credit Cards<\/strong><\/p>

At Fragra Floret, our preferred payment method is via a secure credit card transaction. Rest assured, your card number will be protected using industry-leading encryption standards. We guarantee a safe shopping experience on our website. We currently accept Visa and MasterCard credit cards. Orders completed with credit cards will not be charged any additional fees.<\/p>

Cash on Delivery<\/strong><\/p>

For customers without access to a credit card, we accept Cash on Delivery (COD) as an alternative payment method. Using this service, you can select to pay in cash to the delivery agent upon receiving your order. Please note that this service is only available for orders within Saudi Arabia.<\/p>

Is your Fragra Floret website trusted for online payments<\/strong>
We actually use industry-leading encryption standards! This encrypts the data you provide to us, ensures it is safe and not accessible to any third party. From your side, the most important is to protect your password. Your data is only used to process orders and to serve you better. It will be under no circumstances disclosed to any third party. For more information, please check our Terms and Conditions.<\/p>

My credit card details were rejected! What can I do?<\/strong>
If you\u2019ve tried to place an order but payment is not being accepted, you can still choose the Cash on Delivery option. We actually recommend that you check with your bank as well so that your next purchase will be effortless and straightforward.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Frequently Asked Questions Shopping How can I place an order at Fragra Floret? If you have already made up your mind and want to purchase one our products, then you can easily purchase it in few clicks.Go to your product\u2019s page and click on \u201cAdd to Cart\u201d, where you will be redirected to your cart … Continue reading \u0623\u0633\u0626\u0644\u0629 \u0648\u0623\u062c\u0648\u0628\u0629<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/fragrafloret.com\/ar\/wp-json\/wp\/v2\/pages\/29","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fragrafloret.com\/ar\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/fragrafloret.com\/ar\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/fragrafloret.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fragrafloret.com\/ar\/wp-json\/wp\/v2\/comments?post=29"}],"version-history":[{"count":3,"href":"https:\/\/fragrafloret.com\/ar\/wp-json\/wp\/v2\/pages\/29\/revisions"}],"predecessor-version":[{"id":6441,"href":"https:\/\/fragrafloret.com\/ar\/wp-json\/wp\/v2\/pages\/29\/revisions\/6441"}],"wp:attachment":[{"href":"https:\/\/fragrafloret.com\/ar\/wp-json\/wp\/v2\/media?parent=29"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}