Privacy Policy

Personal data

1.1 Depending on the choices you made when creating or viewing your account, you may receive offers and invitations from our company. If your telephone number is recorded when creating your account or placing an order, these telephone details will be used only for processing your order or to contact you to offer you knew services. 

1.2 In the event of loss, theft, or any fraudulent use of the password to your account, you undertake to notify Fragra Floret immediately or as soon as you become aware of the issue. You can contact us by clicking on “contact us” in the end of this page.

1.3 Fragra Floret follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and are a part of the hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

1.4 If you have any questions regarding our Privacy Policy, please contact us by clicking on “contact us” in the end of this page.

What personal data is requested?

We may collect different information (Name, address, Email and mobile number) to complete your registration on the website if you want to put an order on the shop website.

We may collect other information such as your bank account in some cases when you choose the payment by credit card.

What is the purpose of data collection?

We will use your information which you provide to enable us to complete your registration on the shopping store and addressing your order from the store and sending out e-mail bulletins to your email to be kept informed on any discount offer and you can edit your personal information in any time through manage your store account.

How we can protect your data?

We do an extensive survey for electronic shop periodically to discovering security gaps and weak points to make your visit to our website secure as possible and to keep your information.

Collet your information into secure networks and no access for them except limited of numbers who have the permit to these systems and we require them to keep information confidential besides that all of the credit cards information for clients is encrypted by Secure Sockets Layer (SSL).

According to your payments on the internet, checking the data load from our website on the internet and improve planning or content of our website pages customized them to the users and determine the visitors on our website on the internet and doing research on demographics for our users.

Sending you the information that you may think it’s useful for you or you were requested us to send it including information about our products and services, provided that you have referred that you did not reject our contacts through phone or email and that depends on your acceptance and we might contact you through e-mail and phone in detail about the products and other services. If you don’t want to receive any telemarketing calls from us, you can cancel your subscription at any time.

• We may send your own number and address to third-party to deliver your product (for example we have courier or distributor).  
• Your phone number can be used for notifying you about your order status and about the latest offers.
• Our agent will prepare the payment made by you through the website. You must provide it only to us or our agent and website has accurate information and not deluded and must keep it, let us know about changes. 
• We may store the order details but for security reasons cannot be directly recoverable from us. However, you are able to get this information by login to your account on the website.

Here you can show your order’s details which you have been completed and the order still open and others order which is ready for sending and manage your details including your address and your payments details and any newsletter you were subscribed recently.

We make sure to protect your personal secret data and we will not make it available for third-party who not have permission access it. We cannot afford any responsibility about the misuse of the password unless the misuse of password is our fault.

Permissions used in Anti-Theft Lookout Security are explained below

Android Permissions

ACCESS_FINE_LOCATION – This permission is required to get the location of user to show proper map and distance of our store from current location of user.
ACCESS_COARSE_LOCATION – This permission is required to get the location of user to show proper map and distance of our store from current location of user.
MAPS_RECEIVE – This permission is required to receive map features to show map on application.
READ_PHONE_STATE – This permission is required to check network state of phone.
READ_SMS – We use this permission to read OTP from received SMS. This is required to verify phone number.
RECEIVE_SMS – We use this permission to check if SMS related to OTP is received or not. This is required to verify phone number.
INTERNET – This permission is required to check Internet connection of phone while using application.
ACCESS_NETWORK_STATE – This permission is required to check if user is connected to Wi-Fi or mobile data while using application.
READ_EXTERNAL_STORAGE – This permission is required to read details of user activity for application which he performed on last use of application. (i.e. user can mark item as favorite which user want to check on next use of application)
WRITE_EXTERNAL_STORAGE – This permission is required to store user activity for application which he want to use on next use of application.(i.e. user can mark item as favorite which user want to check on next use of application)
CALL_PHONE – This permission is required to place a call on support number of application from Contact us page.
READ_CONTACTS – This permission is required to read contact to check application’s support contact details is stored on user’s device to contact them on WhatsApp directly.
WRITE_CONTACTS – This permission is required to store application’s support contact details on user’s device to contact them on WhatsApp directly.
CAMERA – This permission is required to enable camera while capturing user image on user profile.

iOS Permissions

Push notification – This permission is required to get notification messages from application.
Camera access – This permission is required to access camera while capturing user image on user profile.
Location – This permission is required to find location of all stores of this company.[Store locator feature]
Media gallery access – This permission is required to access gallery while storing user image from user profile.
FaceID access – This permission is required to quick sign in to application using FaceID.